Refund policy
Return & Refund Policy
At Supplarium, your satisfaction is our priority. Please read our return and refund policy carefully before placing an order.
Returns Due to the nature of health and wellness supplement products, we do not accept returns of opened or used items for hygiene and safety reasons. Unopened products in their original, sealed packaging may be eligible for return within 30 days of delivery.
To initiate a return, contact us at [your email] with your order number and reason for return. We will review your request and respond within 2 business days.
Refunds If your return is approved, a refund will be issued to your original payment method within 5–10 business days after we confirm receipt of the returned item.
We offer a full refund or replacement in the following cases:
- The product arrived damaged or defective
- You received the wrong item
- The product was lost in transit
Non-Returnable Items
- Opened or used supplements
- Items purchased on sale or with a discount code (unless defective)
- Items returned after 30 days of delivery
How to Contact Us Email: contact@supplarium.com Response time: Within 2 business days